For anyone who grew up in the 70’s/80’s, your word was gold. The days of writing sales deals on napkins are long gone. Eye contact, handshakes to seal mutual understanding and meaningful words that connected people – these were expected in most business engagements but have been replaced with Likes and digital documents.
We live in a world of lip service, “caught you on camera saying this” and using other mediums to communicate our messaging for us. We focus a lot on our Personal Brand by positioning ourselves to be whoever or whatever we want to be – as long as we substantiate it with digital support.
Leaders don’t have this luxury.
The people we lead are watching our every move. When leading companies, I found it odd that staff who invited me for Christenings, weddings, funerals or even visits to staff in the hospital would be shocked that I actually showed up. It was who I was and if I said I’d drop by, it was a done deal.
If you can’t take what your leader says at face value, how can you confidently follow them for anything?