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Head & Shoulders Introduces Ando The Animated Spy To Help Tackle Dandruff Worldwide

The campaign sheds light on male dandruff, a problem that affects millions of men worldwide

Six out of ten men in the U.S. and UK suffer from dandruff. That’s why creative  collective Forsman & Bodenfors has collaborated with the global leader in anti dandruff solutions, Head & Shoulders in a new campaign. In a fast-paced, action packed animated adventure, starring new brand ambassador Ando the Spy, the campaign sheds light on male dandruff, a problem that affects millions of men  worldwide.  

The campaign launches a new series of anti-dandruff products from h&s and targets a male  audience in Japan, the U.S. and the UK. Through action packed films, Ando’s Twitter  presence and syndicated editorials, the campaign reveals the truth of the global issue of  dandruff. The campaign has made waves in Japan since it first launched there in early April.  

While dandruff is stigmatized and ‘hidden’ in Japan where it affects 41% of men, it’s often  more common in other countries. In the US, 62% of men have experienced dandruff or scalp  issues, and in the UK the number is 61%. In fact, Japan has one of the lowest incidence of  dandruff globally. Men in the US and UK are also more likely to call their issues severe than  men in other markets, per research from H&S.  

Called “The Chase”, a series of animated adventures tells the story of how our hero, Ando  the spy, discovers he has dandruff and ultimately overcomes it with h&s Scalp. Despite  repeatedly escaping his nemesis, Detective Takashi and his henchmen, in a chase around  the world, he is finally captured. Asking how the detective constantly manages to find him,  he learns that what gives him away really is his dandruff. But after using h&s scalp, he once  again manages to escape – but this time without a trace.  

The campaign and the character Ando has been developed together with creative collective Forsman & Bodenfors Singapore.  

“We conceived Ando to prove the point that getting rid of dandruff is easier than most people  think, and created a relatable yet aspirational character for audiences to showcase that.  Every scene is crafted to dramatize the annoying consequences of having dandruff and how  Ando finally finds the perfect solution to break free from it”, said Shum Qihao, Creative at  Forsman & Bodenfors Singapore.  

The humorous story and the charismatic and aspirational character of Ando represent a new  chapter in h&s advertising, to coincide with the launch of its new line of anti-dandruff  products. Through three entertaining films, the brand tackles men’s fear of judgement over  dandruff in a new way; a light-hearted and humorous approach that destigmatizes the topic  and offers a simple solution.  

The campaign has seen great success in Japan since it’s launch, with audiences falling for  Ando’s charms and the humorous storyline. The campaign’s action-oriented message of  “Don’t let dandruff get in the way” and its unique approach to tackling the category has 

resonated with dandruff sufferers. Campaign reactions on Twitter include “the film is high quality and interesting, and I’m actually worried about dandruff and itching, so I really want to  buy it” and “Netflix should make a sequel.”  

The high-quality animation was quickly recognized on global animation and creative  websites, and by anime fans worldwide, with comments including “I could see this becoming  an actual anime movie” and “I can’t stop watching this” and “This is the best commercial I  have ever seen!”  

Forsman & Bodenfors Singapore worked with Psyop/Blacklist – renowned for managing the  best animators in the world – and high-profile animation company Wizz’s director duo CRCR  to bring the vision of Ando and this adventure to life. Animation is a category convention  breaking approach, aimed to stand out from traditional product focused shampoo  commercials. The 2.5D animation style was chosen to convey the desired mix between the  realism of the characters and settings and the liberties animation allows for which heightens  both the action and humour of the film.  

Fans can follow Ando and his mission under the hashtag “#フケから救出大作 戦” (#OperationRescueFromDandruff). He has taken over h&s Japan’s Twitter account  where he provides advice for men suffering from dandruff. 

This is Forsman & Bodenfors Singapore’s first campaign for Head & Shoulders, a client for  which the remit is long-term brand campaigns in Japan. Forsman & Bodenfors Singapore  has quickly established themselves as champions of creativity in the APAC region; growing  

from 4 to 22 employees in 2 years, and proving their credentials by winning Bronze for  Boutique Agency of the Year – South East Asia in the Agency of the Year Awards 2020. 

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