Introducing Endpoint Central MSP Cloud: A New Era for Managed Service Providers
In a strategic move that heralds a new era for managed service providers, ManageEngine, the enterprise IT management division of Zoho Corporation, has announced the launch of its latest offering – Endpoint Central MSP Cloud. This cutting-edge platform is designed to leverage the cloud’s inherent scalability, flexibility, and efficiency, thereby transforming the remote monitoring and management (RMM) landscape for MSPs. This launch signifies the completion of the first phase in ManageEngine’s roadmap towards a unified MSP platform.
A Holistic Approach to Remote IT Management
Managed service providers are often in search of a comprehensive solution that can facilitate the remote oversight and administration of clients’ desktops, servers, laptops, and mobile devices from a singular vantage point. Traditional on-premises solutions, while functional, are not without their limitations, particularly in terms of scalability and the associated upfront costs, which can stifle the growth trajectory of a business. The cloud paradigm shift offers MSPs the much-needed elasticity to expand their resources in alignment with their actual business needs, ensuring a cost-effective IT management solution.
Operational Excellence with Endpoint Central MSP Cloud
Mathivanan Venkatachalam, the Vice President of ManageEngine, articulates the core advantage of this innovation: “This cloud release enables service providers to focus on addressing their clients’ IT challenges and growing their businesses without the worry of operational complexities.” Endpoint Central MSP Cloud is engineered to deliver robust RMM capabilities for endpoints, empowering MSPs to automate routine management and security tasks, and remain available for real-time client support.
Key Features and Benefits
Endpoint Central MSP Cloud stands out with its:
- Extensive device and operating system support.
- Unified agent architecture for comprehensive device management, security, and compliance.
- Built-in remote access and troubleshooting capabilities, eliminating the need for additional configurations.
- Advanced third-party patch automation for diverse device types and environments.
- Robust third-party integrations and a broad API ecosystem, ensuring seamless interoperability with existing MSP technology stacks.
Per Bendixen, Senior IT Consultant at RelateIT, endorses the platform: “With Endpoint Central MSP, ManageEngine has enabled us to manage multiple customers and their numerous endpoints with only a small IT team. And as our company continues to expand, we’re eager to further streamline our operations with Endpoint Central MSP Cloud.”
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Towards a Unified Platform
In the current digital-first business milieu, MSPs often construct a bespoke tech stack comprising various specialized tools to manage, secure, and optimize their clients’ IT infrastructure and their own operations. This approach, while necessary, can inflate the total cost of ownership and complicate operations due to weak integrations and the need to switch between multiple tools.
“We have built a diverse ecosystem of solutions catering to the varied needs of MSPs, including for identity and access management, RMM and professional service automation, and we plan on bringing all of them to the cloud,” said Venkatachalam. “With this release, we are on the brink of delivering a single cloud platform that will enable these solutions to work together seamlessly, eliminating integration headaches and empowering MSPs to maximize their revenues with minimal effort and investment.”
Pricing, Availability, and Additional Resources
Endpoint Central MSP Cloud is available for immediate deployment, with pricing starting at a competitive $2 per device, per month. ManageEngine is also offering a free, one-year license to manage up to 250 devices, a boon for customers transitioning from the on-premises version of Endpoint Central MSP.
For more information on the ManageEngine MSP suite of solutions, which includes identity and access management, remote monitoring and management, professional service automation, and cybersecurity services, visit manageengine.com/MSP and connect with the suite on LinkedIn.
About ManageEngine
ManageEngine, the IT management division of Zoho Corporation, serves a broad spectrum of enterprises, MSPs, and MSSPs. With a clientele that includes 90% of the Fortune 100, ManageEngine’s real-time IT management and security tools are integral to maintaining peak IT infrastructure performance. With a global presence and over 200 partners, ManageEngine continues to align business and IT across the globe. For more information, visit manageengine.com and engage with the company on its blog, LinkedIn, Facebook, Instagram, and Twitter.
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