Inside look
Inside look
Inside look
Inside look
The Role of Social Listening in Brand Reputation Management
A company manages its reputation through social listening, also referred to as social media monitoring.
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Improve Customer Service
The approach will help you solve problems of existing customers while gaining new ones.
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Identify Influencers in your niche
Approach them to find out how they can help address your specific audience.
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Keep a check
Monitor specific keywords and phrases to know when you are mentioned.
Monitor an industry specific event
These events may trigger a way to connect with your audience.
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Campaign analysis
It provides feedback on how a particular marketing campaign resonates with audiences on social.
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Competitive analysis
It reveals insights into how competitors are doing based on conversations on social media.
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